Account Suspended

  • Riyaz Rahman
    Asked on September 4, 2024 at 10:23 AM

    I was using this JOTFORM ON MY WEBSITE for e verificcation of home finance only. please solve my issue

    Page URL: https://srgroupltd.wordpress.com/homefinance/
  • Kyle JotForm Support
    Replied on September 4, 2024 at 10:45 AM

    Hi Riyaz,

    I've reached out to the Relevant Team regarding the issue. We’ll get back to you as soon as we have an update.

    Thanks for your patience, we appreciate it.

  • Riyaz Rahman
    Replied on September 4, 2024 at 10:57 AM

    Hello Kyle,

    I hope you will Solve My jotform account Porblems and I wish I would Access my accounts and forms Compfortblly. I've given my website url, where i'm using my jotforms as you required. This is hearest request to you and your team that as soon as relief me form this problem. without that i'm unable to work of mine

    your regards

    riyaz

  • Kyle JotForm Support
    Replied on September 4, 2024 at 11:14 AM

    Hi Riyaz,

    I know that this is important for you and I've made a follow-up with the relevant team. We’ll get back to you as soon as we have an update.

    Thanks for your patience, we appreciate it.


  • Kyle JotForm Support
    Replied on September 4, 2024 at 12:54 PM

    Hi Riyaz,

    I just heard back from the Relevant Team. Your account was suspended because you’ve got a form named Home Finance I E- Verify that was flagged as offering a fake service/job application scam. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    Our Relevant Team has reactivated your account. You should be able to log in now. You can create the form again after changing your account email address to a corporate one.

    Reach out again if you need any other help.

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