Form Fields Weren't Configured Properly

Hi there, I built a form based on a PDF upload recently and organised the prefill through Monday.com. We have just used the form in real time but the data has moved all the form fields around.

Hi Angie,

Thanks for using Jotform. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the fields weren't configured correctly. Let me show you how to fix it:

1. In Smart PDF Forms, in the opening menu, drag and drop the field to the suitable area. You can see my result below:

That's it. Give it a try and let us know how it goes.

Hi Blake,

Thanks for getting back to me. I have tested your resolution and so far it seems to have worked. We will keep you posted if we have any further issues.