Using Stripe Product Library in the Payment field

  • Kristen_Edge
    Asked on September 3, 2024 at 5:38 PM

    I saw in other threads from 2017 and 2022 that you didn't have the option to connect to the Stripe Product Library, but since they were older posts, I wanted to check in and see if this functionality is available yet? It would be really helpful to us if it was. Thank you!

  • Victorino_S JotForm Support
    Replied on September 3, 2024 at 9:06 PM

    Hi Kristen,

    Thanks for reaching out to Jotform Support. To clarify, do you want to fetch or transfer the created products directly from Stripe to the Product List or Payment field in Jotform? Currently, passing or retrieving products directly from Stripe is not possible. If you like, we can escalate it as a feature to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it.

    However, if you are looking to fetch created subscriptions from Stripe, you can use the Stripe Checkout payment gateway, which allows you to retrieve coupons and subscriptions from your Stripe account. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

    Let us know if you need any more help.

  • Kristen
    Replied on September 4, 2024 at 10:56 AM

    Hello,

    Yes, please escalate to your developers. This would be a huge improvement for Stripe users!


  • Elizer JotForm Support
    Replied on September 4, 2024 at 11:14 AM

    Hi Kristen,

    Thank you for your feedback. This is about your feature request of passing or retrieving products directly from Stripe, while that isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. But, when or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.



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