Data not pushing from Jotform to Monday

  • Clay_McMurray
    Asked on September 3, 2024 at 2:43 PM

    I cloned a working form that is successfully integrated with Monday. I mirrored the field mapping, and this form is throwing an error.

    https://form.jotform.com/242465344799167

    It should function the same as this form (https://form.jotform.com/242425832979165), only the lead source has changed. This form is mapping correctly.

    Please advise on the best solution.Data not pushing from Jotform to Monday Image 1 Screenshot 20

  • Allan Brian JotForm Support
    Replied on September 3, 2024 at 3:36 PM

    Hi Clay,

    I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.


  • Allan Brian JotForm Support
    Replied on September 3, 2024 at 8:16 PM

    Hi Clay,

    Can you try removing the Monday integration and reintegrating it to the form? Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the menu on the left, click on Integrations and select the Monday.com integration.

    Data not pushing from Jotform to Monday Image 1 Screenshot 30

    3. In your Monday.com integration, click on the 3 dot icon and select Delete Action.Data not pushing from Jotform to Monday Image 2 Screenshot 41

    Give it a try and let us know how it goes.

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