Image Upload Preview: Images taken from Apple devices are duplicated

  • SquareCullen
    Asked on September 3, 2024 at 2:22 PM

    Hi - When using an apple device and trying to either attach or take multiple photos in a form the same photo is being duplicated through out the form. We have tried this with an Android and it works fine. Also this happens on different forms.

    I have tried to attach some examples . Can send screen shots if needed.

    Link to the form below.

    Page URL: https://form.jotform.com/222916982356163
  • Gian JotForm Support
    Replied on September 3, 2024 at 3:38 PM

    Hi SquareCullen,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you shortly.

    Let us know if there's anything else we can help.

  • Gian JotForm Support
    Replied on September 3, 2024 at 8:17 PM

    Hi SquareCullen,

    When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. Our Developers are working on the issue as fast as they can. As soon as we have an update, we’ll let you know.

    Let us know if there's anything else we can help.

Your Answer