Help to Recover my Account Username

  • Freddy Kalinowski
    Asked on September 3, 2024 at 12:55 PM
    Good day

    I forgot what my email address is to access and modify my form, please I need your help.

    https://form.jotform.com/232495603917664

    Thank you



  • Kyle JotForm Support
    Replied on September 3, 2024 at 2:04 PM

    Hi Freddy,

    Thanks for reaching out to Jotform Support. I checked your form and it shows that the account is associated with a*m*n@l*s*l*e.p*. If you're familiar with the email address, you can go ahead and try logging into the account and see how it goes. If you've forgotten the password and can't sign in, resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main Page and click on Login.

    Help to Recover my Account Username Image 1 Screenshot 60

    2. On the login screen, click on Forgot Password.

    Help to Recover my Account Username Image 2 Screenshot 71

    3. Enter your email address and then click on Send Reset Instructions.

    Help to Recover my Account Username Image 3 Screenshot 82

    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    Help to Recover my Account Username Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Help to Recover my Account Username Image 5 Screenshot 104

    There you go. Your new password is now set, and you can use it to log into your Jotform account.

    Reach out again if you need any other help.

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