Save & Continue Later: Where will the continue form link be sent?

  • therealzoldly
    Asked on September 3, 2024 at 12:13 PM

    Hi, the save an continue later send the user an email to later finish the form entry. How does it know where to send the email?

  • Gian JotForm Support
    Replied on September 3, 2024 at 1:58 PM

    Hi Michael,

    Thanks for reaching out to Jotform Support. When the Save & Continue Form Later feature is enabled, the Continue Form link will be sent to the email address linked to the user's Jotform account. If they choose to not log in or sign up, the email will be sent to the email address that they entered in the form before saving it. Take a look at the screencast below:

    Save & Continue Later: Where will the continue form link be sent? Image 1 Screenshot 30

    However, if the user hasn't entered any email yet and chooses not to login or sign up, they can enter the email address where they want the Continue Form link to be sent. Here's a screencast showing that:

    Save & Continue Later: Where will the continue form link be sent? Image 2 Screenshot 41

    Give it a try and let us know if you need any help.

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