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danceappsnzAsked on September 3, 2024 at 1:11 AM
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Raymond JotForm SupportReplied on September 3, 2024 at 1:15 AM
Hi Rachael,
I cloned and tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.
Thanks for your patience and understanding, we appreciate it.
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danceappsnzReplied on September 3, 2024 at 1:32 AM
Thanks Raymond, looking forward to hearing back when the team can 👍
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talhaeroglu JotForm DeveloperReplied on September 4, 2024 at 8:36 AM
Hi Rachael,
We apologize for the inconvenience caused so far. We made the necessary changes for this not to happen again.
Let us know if you need further assistance on this matter.
Best.