How to Remove Zip Code Field on our Payment Forms

  • MaS_Dance
    Asked on September 2, 2024 at 10:34 PM

    Hi!

    Hope you are well.

    We would like to ask assistance in removing the Zip Code field please on all our forms.


    Thanks,

    Amrissa

    Movers and Shakers Dance Academy


  • Myla JotForm Support
    Replied on September 3, 2024 at 1:57 AM

    Hello Amrissa,

    Thank you for reaching out to Jotform Support. Are you referring to the zip code required on the Payment Integration? If so, unfortunately, this is by default, and it cannot be removed:

    How to Remove Zip Code Field on our Payment Forms Image 1 Screenshot 20

    As a workaround, you can use a different Payment Integration. You can check the other 40+ Payment Gateways that Jotform provides/supports.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

  • louisesantiano
    Replied on September 4, 2024 at 3:18 AM

    Is there any way we can apply any CSS code to remove it?

  • Raymond JotForm Support
    Replied on September 4, 2024 at 3:34 AM

    Hi Amrissa,

    Unfortunately, it's not possible to remove it as the Payment integration requires it. If we do remove it, the integration will not be able to process payments due to incomplete required data.

    Reach out again if you need any help.

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