Account suspended

  • Ian
    Asked on September 2, 2024 at 3:25 PM

    My form asked for a first name and no sensitive info, as stated below I have not broke any rules.

    Seems like you have a issue with the word Trump.

    If a form’s purpose is to deceptively obtain sensitive personal information, such as credit card information, social security numbers, user login credentials, and driver’s license numbers, that form will be disabled.

  • Victorino_S JotForm Support
    Replied on September 2, 2024 at 3:32 PM

    Hi Ian,

    Thanks for reaching out to Jotform Support. I checked your account, and it has been suspended due to suspected form phishing. Let me forward this to our Reviewer team and I'll update you here as soon as I get their response.

    We appreciate your patience and understanding.

  • Victorino_S JotForm Support
    Replied on September 3, 2024 at 12:12 AM

    Hi Ian,

    I just received an update from the Reviewer team and they have reactivated your account so you should be able to login back to it.

    Let us know if there’s anything else we can help you with. 

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