Square: Payment method unsupported error message

  • HopeHealing Houston
    Asked on September 1, 2024 at 3:27 AM

    hello, I keep seeing an error message on my form's payment section. please help!

    "PaymentMethodUnsupportedError: Method unsupported: Your merchant account has not yet been onboarded for this payment method. Please visit the Seller Dashboard to enable the payment method"

    Page URL: https://www.jotform.com/help/how-to-integrate-jotform-with-square-afterpay/
  • Carrissa_M
    Replied on September 1, 2024 at 4:12 AM

    Hi HopeHealing,

    Thanks for reaching out to Jotform Support. Can you confirm if this is the form you are referring? If yes, it seems that your Square account has not yet enabled the Afterpay. You can refer to this guide from Square on how to enable it.

    Keep us updated and let us know if you need any more help.