PDF Templates: Set a Shared Template to private

  • iconic_productions
    Asked on July 27, 2024 at 12:50 AM

    I have edited a PDF for use of printing out invoices to customers who complete the form.

    Is it possible to use them same PDF as a template to other similar forms on my account?

  • Carrissa JotForm Support
    Replied on July 27, 2024 at 3:16 AM

    Hi Steven,

    Thanks for reaching out to Jotform Support. Yes, you can create and save PDF templates, and then reuse them later using Jotform's My Templates feature. It's easy to use. Let me show you how:

    To make and save a template:

    1. In PDF Editor, click on the Paint Roller icon on the right side of the page.
    2. Under the Customize tab, choose a background color and then scroll down and enter a title.
    3. Select a category and then click on Save as Template.

    PDF Templates: Set a Shared Template to private Image 1 Screenshot 30

     To use/reuse your saved template:

    1. In PDF Editor, click on the Paint Roller icon on the right side of the page.
    2. Under the Templates tab, open the dropdown menu.
    3. Click on My Templates and then choose the saved template that you want to use.

    PDF Templates: Set a Shared Template to private Image 2 Screenshot 41

    Give it a try and let us know how it goes.

  • iconic_productions
    Replied on July 27, 2024 at 4:42 AM

    Thank you for those step-by-step instructions. Does it actually have to have a background color because I do not want the PDFs to have that background color when they get emailed or printed out to our customers?

  • Waqas JotForm Support
    Replied on July 27, 2024 at 4:54 AM

    Hi Steven,

    No, you can remove the background colors as well from your PDF. Let me show you how:

    1. In PDF Editor, click on the Paint Roller icon on the right side of the page.
    2. Under the Layout tab, choose a background color and then scroll down and enter a title.

    PDF Templates: Set a Shared Template to private Image 1 Screenshot 20

    Check out this guide on How to Customize Your PDF Submission Report

    Give it a try and reach out again if you have any other questions.

  • iconic_productions
    Replied on July 27, 2024 at 5:05 AM

    Does this mean that when I am setting the original PDF template that I do not have to use a colored background as per the original instructions?

  • Mahmoud JotForm Support
    Replied on July 27, 2024 at 6:00 AM

    Hi Steven,

    You have the option to save the PDF as a template with a colored background or without any colored background. This will automatically saved to your template. Also, you can update the background color if you used it with another form as mentioned by my colleague Waqas in his answer.

    Let us know if you are looking for something else.

  • iconic_productions
    Replied on July 27, 2024 at 8:43 AM

    I have followed the following steps as provided by Carissa

    To make and save a template:

    1. In PDF Editor, click on the Paint Roller icon on the right side of the page.
    2. Under the Customize tab, choose a background color and then scroll down and enter a title.
    3. Select a category and then click on Save as Template.

    When I do this I only see Templates with a DropDown Box of templates. There is no Customize Tab.

    PDF Templates: Set a Shared Template to private Image 1 Screenshot 20

    I actually have made an Invoice already setup and I left it as the default name of "Simple Invoice" This is the PDF I want to make as a template for my other forms, however I am not able to do the first 3 steps suggested by Carissa as there is no Customize Tab as she stated.

    Your further assistance is greatly appreciated.


  • Mahmoud JotForm Support
    Replied on July 27, 2024 at 9:02 AM

    Hi Steven,

    You need to add the PDF as a template to use it with your other forms. Let me show you how:

    1. In PDF Editor, click on the Gear icon on the right side of the page.
    2. Click on Share as Template and fill out the necessary fields.
    3. After that, click on the Paint Roller icon on the right side of the page.
    4. Under the Templates tab, You can check your recently saved PDF template.

    PDF Templates: Set a Shared Template to private Image 1 Screenshot 20

    Reach out again if you need any more help.

  • iconic_productions
    Replied on July 29, 2024 at 5:47 PM

    Yes this would be fine, however I only with to save it as a template for my forms. How would I do that, as my invoice also contains specific details of how to pay to my account.

  • iconic_productions
    Replied on July 29, 2024 at 5:50 PM

    And how do you unshare the PDF from the community?
  • Sonnyfer JotForm Support
    Replied on July 30, 2024 at 1:30 AM

    Hi Steven,

    Unfortunately, there's currently no option to save the PDF template as private template, so only you can access it. I've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    As for your other question, I moved it to a separate thread to avoid confusion. You can check that out here.

    Thanks for your patience and understanding, we appreciate it.

  • iconic_productions
    Replied on July 30, 2024 at 2:47 AM

    I hope you do develop that feature as private details is not good to share publicly and I would believe that Jotform has a level of responsibility to ensure that as a customer I have the option to protect my privacy.


  • Carrissa JotForm Support
    Replied on July 30, 2024 at 2:50 AM

    Hi Steven,

    We understand your concern and raised it to the team. This can also be a great addition to improve our platform. We will let you know on this thread once we have an update or if this gets implemented.

    In the meantime, let us know if there's anything we can help you with.

  • solyform_mx
    Replied on September 3, 2024 at 3:21 AM

    This feature was available, but was removed. Forcing users to share without the option to choose. It's unfortunate that it's now mandatory.

  • Florence JotForm Support
    Replied on September 3, 2024 at 3:47 AM

    Hi solyform_mx,

    We appreciate your concern and have brought it to the team's attention. Therefore, this request has been escalated to our Developers. If there are any updates, we’ll circle back to this thread and let you know. 

    We really appreciate your patience and understanding while we’re looking into this.

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