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JenniferAsked on June 11, 2024 at 8:38 AM
I attempted to enable the encryption feature for a form. I created a unique access code and was then prompted for my password.
We have SSO enabled. I entered them but was denied. Is there a workaround?
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Audrey JotForm SupportReplied on June 11, 2024 at 8:50 AM
Hi Jennifer,
Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.
Thanks for your patience and understanding, we appreciate it.