Thanks for reaching out to Jotform Support. Can you verify if you want to send an email notification to a specific user when someone fills out the form? For example: The customer selects A, so the email notification will be sent to Email A.
If yes, it's possible using Change Email Recipient condition. Let me show you how to do it:
1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
2. In the menu that opens on the left side of the page, click on Conditions.
3. In the window that pops up, left-click on Change Email Recipient.
4. Now, use the If Conditions to apply the conditions that you want to use with:
Click on the IF dropdown menu and choose the form field name that'll be the subject to the conditions.
Select the appropriate STATE for the field which will trigger the condition when met.
You can choose different email(s), if added any, by choosing the desired email under the SEND dropdown menu.
You can also choose a designated address for the delivery by filling it out to EMAIL.
Below, you can see an example email condition for reference:
5. Click on Save when you are done with all the areas and the condition is ready to use.
Camila JotForm SupportReplied on May 29, 2024 at 5:07 PM
