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Franz056722Asked on May 26, 2024 at 5:51 AM
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Israel JotForm SupportReplied on May 26, 2024 at 5:52 AM
Hi Franz,
Thanks for reaching out to Jotform Support. We do have a 30-day money-back guarantee. If for any reason you decide to cancel your account within 30 days of your payment, you will be issued a refund for the full amount.
Let me know if you have questions.
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Franz056722Replied on May 26, 2024 at 1:43 PM
If I request a refund after 20 days, how much would I get back?
I only need it for about a month. That is why I am asking.
Would it make better sense to do month to month?
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Israel JotForm SupportReplied on May 26, 2024 at 1:43 PM
Hi Franz,
Thanks for getting back to us. The 30-day money-back guarantee gives you a full refund of your subscription. But you can only do this once. I would suggest that if you subscribe for a number of days, you can subscribe to a monthly subscription and cancel it so that you won't get renewed automatically.
Let us know if you have more questions or need more help.
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Franz056722Replied on May 26, 2024 at 1:55 PM
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Carrissa JotForm SupportReplied on May 26, 2024 at 1:58 PM
Hi Franz,
Thanks for reaching out to Jotform Support. I moved your other question to a new thread and helped you with that here.
Let us know if there’s anything else we can help you with.
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Franz056722Replied on May 26, 2024 at 2:01 PM
i cannot view the link help!~!
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Israel JotForm SupportReplied on May 26, 2024 at 2:02 PM
Hi Franz,
Thanks for getting back to us. Please note that if the ticket was set to Private you will need to log in to your Jotform account on the same browser where you opened the ticket, Only the ticket owner and Jotform Support can view this ticket.
Let us know if you have any other questions.
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Incedooffice76Replied on June 7, 2024 at 2:44 PM
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Israel JotForm SupportReplied on June 7, 2024 at 2:48 PM
Hi Franz,
I've moved that to a new thread. You can check that out here.
Let us know if there's anything else we can help you with.
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Franz056722Replied on September 20, 2024 at 2:40 AM
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Israel JotForm SupportReplied on September 20, 2024 at 2:46 AM
Hi Franz,
As for your other questions, I've moved those to new threads. You can check them out here:
Keep us updated and let us know if you need any more help.