Take a Photo Widget: can't see the files uploaded

Hi There,

I am using this app to take photos but when I receive them on my email and on connected app that is on slack there are no pics and it's frustrating that I have to go into jotform app to see these photos?

If you could help why am not able to see them on emails and slack app?

Thanks

Kind regards,

Jimmy Lubana

Hi Jimmy,

Thanks for reaching out to Jotform Support. I'm sorry this is happening. It seems the settings for Require log-in to view uploaded files are enabled. Let me show you how to disable it:

1. Log in to your account, at the upper right part of the page click your profile icon and then select settings.
2. Click Security on the left panel.
3. Under Privacy, uncheck the box for Require log-in to view uploaded files. Once disabled, go back to your email and refresh it. The photo should be displayed in your email or connected apps.

 If the same thing happens again, can you share the form URL? This will help us better understand what's happening and help you with the solution.

Give it a try and let us know if you need any help.