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Daniel GomesAsked on May 17, 2024 at 12:56 PM
I forgot my access code, how can I access my forms ?
Regards
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Gian JotForm SupportReplied on May 17, 2024 at 1:02 PM
Hi Daniel,
Thanks for reaching out to Jotform Support. Please note that if you forget your access code, your data is considered lost. Since you forgot the access code, I highly suggest that you disable the form encryption so your new submissions will not be affected. Let me show you how to disable the form encryption:
- In Form Builder, click on Settings on the top of the page.
- Look for Encrypt Form Data and toggle it to No.
Let us know if there's anything else we can help.