Follow-up on Reset Password Request

  • Waltz
    Asked on May 1, 2024 at 4:42 PM

    Your system is failing to send the Reset Your Password email to me. It has been almost 24 hours without any response to my initial request and followup support request communication.

    Page URL: https://www.jotform.com/help/489-how-to-reset-jotform-account-password/
  • Deanne JotForm Support
    Replied on May 1, 2024 at 5:16 PM

    Hi Catherine,

    Thanks for reaching out to Jotform Support. I have already answered your request yesterday. You can check it out here.

    I went ahead and sent you the reset password email again. If you don’t get the email, please check your spam folder.

    Let us know if you need any more help.