Approvals: Start the flow on submissions made via API

Hello, how are you?

I am using an API to send submissions to a specific form of mine, but when this submission arrives in the form's "Inbox", I need the form's Workflow to be activated automatically. However, at the end of the screen, the message appears: "This submission is not connected to the approval flow. To start the approval flow, click the button."

Only after I click the button does the Workflow for this submission start.

Is there a way for me to create some automation, or is there an API or something I can do so that all submissions that arrive at this form automatically start the Workflow?

Hi Luis,

Thanks for reaching out to Jotform Support. I checked your account and found multiple forms. Can you share with us the link to the form in question so that we can take a look at it for you?

Once we hear back from you, we'll be able to help you with this.

https://www.jotform.com/build/240845216417051

Hi Luis,

Thanks for getting back to us and sharing the form that you're working on. Unfortunately, it's currently not possible to trigger Approval Flows via API Submission. Ive gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.

Hi,

We're excited to announce that the Webhook element is now available in Jotform Workflows! You can use it to send real-time data directly to an external system from your workflow. Here’s a quick guide to help you get started:

1. In Workflow Builder, click on Add Element on the upper-left side of the screen.

2. In the menu that opens, click on the Webhook element to add it to your flow.

3. Hover your mouse over the element, drag the arrow from the node that appears, and connect it to the Webhook element.

4. Then, select an outcome.

5. Then, at the bottom of the Webhook element, click on Complete Settings. 

6. Now, in the Webhook window, enter your endpoint in the URL box and select your API method.

7. Based on what you need, toggle On the Body/Parameters and Headers and enter your data. For example, we used the POST method and Body in this flow.

8. Then, click on Next, and at the bottom, you’ll have the option to Test your Webhook or Save it. 

That’s it. Once your workflow completes, it’ll send the data like the example you see in the screenshot below:

Give it a try and reach out if you have any questions or need any help.