Sign Document: Is it possible to use a tag in the PDF name?

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    danerh
    Asked on March 25, 2024 at 6:16 PM
    One more question. Is it possible to use a tag in the PDF name?

    How to send a My Signed Document completed forms to an email on completion Image 1 Screenshot 30 Screenshot 10

    I want to use "Company" from the form in the PDF name?

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    Catherine Support Team Lead
    Replied on March 25, 2024 at 6:34 PM

    Hello again danerh,

    Thanks for using Jotform. Unfortunately, changing the PDF name on the email notifications of Jotform Sign using a field's label is not possible. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

    I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    Let us know if there’s anything else we can help you with. 

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    healthmonitor1234
    Replied on April 4, 2024 at 10:25 AM

    I too would benefit from changing the pdf file name!
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    Kris Ann JotForm Support
    Replied on April 4, 2024 at 11:02 AM

    Hi healthmonitor1234,

    Thanks for reaching out to Jotform Support. I moved your request to a different thread to avoid confusion. You can check that out here. I will be sending my reply there shortly.

    Reach out again if you have any other questions.

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    Diana JotForm Support
    Replied on August 20, 2025 at 6:43 AM

    Hi Danerh,

    Great news—the Custom Filename feature is now live for Jotform Sign Documents and Sign Forms, just like you asked for! With Custom Filename, you can name your downloaded documents using a mix of static text and dynamic fields, so your files are easier to organize, search through, and manage.

    Whether you want one consistent name for all your documents or prefer to pull in form fields or signer data for precision, you’re in control. This means you can find exactly what you need right when you need it.

    Note: The HIPAA PHI enabled fields on your forms can’t be used for file naming for security reasons. Here’s how to set your Custom Filename on Jotform Sign Forms:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Then, in the menu to the left side of the page, click on Jotform Sign.
    3. In the File Name section, click on the Pencil icon on the right side of the File Name field to edit it.
    4. Enter a name or click on the Form Fields Dropdown menu to select a Form Field Name, and that’s it.

    How do I change the PDF file name of a Signed document? Image 1 Screenshot 40 Screenshot 10

    To set up your Custom Filename on your Jotform Sign Documents:

    1. In Sign Builder, in the green navigation bar at the top of the page, click on Settings.
    2. Then, in the File Name section, click on the Pencil icon on the right side of the File Name field to edit it.
    3. Enter a name or click on the Form Fields Dropdown menu to select a Form Field Name, and that’s it.

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    Here’s what your files will look like after downloading them with the Custom Filenames you used:

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    Give it a try, and, as always, reach out if you have any questions or need any help.