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Skycoach LTDAsked on March 6, 2024 at 10:18 AM
I have deleted submissions and then deleted forever from the trash.
Why hasn't the place become available yet?
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Camille_E Jotform SupportReplied on March 6, 2024 at 10:34 AM
Hi Skycoach LTD,
Thanks for reaching out to Jotform Support. As per checking your account, your form is no longer over quota. Kindly check it again on your end. You can also clear your form cache for your forms for your account limits to refresh. Let me show you how to do it:
- On your My Forms page, hover your mouse on your Profile Avatar icon.
- In the window that opens, click on Settings.
- In the Settings menu, scroll down to the bottom of the page and click on Clear Cache. That's it, you're done.
You can also check this guide for more information about clearing caches.
Let us know if you have any other questions.