I have followed your directions but my new form 'Summer camp detailed registration' is showing US currency. I need to show CAD currency. My other form

  • Marie
    Asked on March 1, 2024 at 8:38 PM

    I have followed your directions but my new form 'Summer camp detailed registration' is showing US currency. I need to show CAD currency.

    My other forms are in CAD, not sure why this is happening.

    Thank you!

    Page URL: https://www.jotform.com/help/how-to-change-currency-on-a-payment-form/
  • Eldrex_B
    Replied on March 2, 2024 at 1:21 AM

    Hello Marie,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    I have followed your directions but my new form Summer camp detailed registration is showing US currency. I need to show CAD currency. My other form Image-1

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.