Tools | Shopify AI Agents Features

Show List of Items

Enable your AI Agent to display links, images, and actions to help users find what they need.

Show Video

Automatically display and play product or service videos in response to customer questions.

Trigger Workflow

Turn purchases into instant action with the Trigger Workflow feature.

Send Email Notifications

Shopify AI Agent can automatically send emails based on live chat interactions.

Take Photo

Make support more visual and responsive with the Take Photo feature.

Show Images

Your Shopify AI Agent can display product images, promotional banners, and helpful visuals right inside the chat window.

Collect Signature

Enable your agent to request and collect e-signatures.

Screen Share

Empower your AI Agent to guide you step by step by allowing it to see your screen during a conversation. When you ask for help, the AI Agent can provide visual instructions — pointing out exactly where to click and what to do. Just tell the agent when to request screen sharing, and once you approve, it starts guiding you with precision.

Create a Ticket in Zendesk

Effortlessly turn user interactions into actionable support tickets. With Jotform’s Zendesk integration, your AI Agent can automatically create tickets based on specific prompts or conditions within a conversation. Just connect your Zendesk account, define your trigger, and let AI handle the support load.

Annotate Picture

Make conversations more visual and interactive with image annotation. With Jotform AI Agents, you can upload an image that users can draw on during chat. Just set the trigger prompt, and choose whether users can annotate your image or upload their own to mark up.

Collect Donations

Empower your AI Agent to receive donations directly in chat. Whether you're running a fundraising campaign or collecting support for a cause, Jotform AI Agents can present campaign visuals, suggest donation amounts, and handle payments — all in real time.

Collect Payments

Enable your AI Agent to accept payments during conversations. Whether you're selling a product, collecting service fees, or taking custom payments, Jotform AI Agents make the process quick and seamless.