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Multichannel Support

AI Agents can assist users via multiple channels — a chatbot on your website, phone, SMS, WhatsApp, or QR Code — offering seamless interactions.

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Shopify AI Agents Features
Multichannel Support
Phone Agent
Learn More: Phone Agent

Phone Agent

Set up your AI Agent to answer phone calls. Use an extension, or purchase a designated phone number for customers to call directly for instant support. Customize the agent’s voice settings to create your desired customer service experience.

Voice Agent
Learn More: Voice Agent

Voice Agent

Enable your AI Agent to handle voice calls over the web. Customize your agent’s voice to allow your users to speak with your agent online.

Agent App
Learn More: Agent App

Agent App

Instantly turn your AI Agent into a downloadable app that users can quickly access from any device.

Gmail Agent
Learn More: Gmail Agent

Gmail Agent

Let your AI Agent connect with Gmail to auto-generate draft emails directly in your inbox. It writes personalized, professional replies to new emails as they arrive—saving you time and effort with every message.

Email
Learn More: Email

Email

Keep the conversation going by allowing users to receive and reply to AI-generated emails.

Zoom Agent
Learn More: Zoom Agent

Zoom Agent

Let your AI Agent participate in Zoom meetings to interact with customers, answer questions, and provide automated assistance.

CATEGORIES
  • Introduction14
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  • FeaturesMultichannel Support 6
  • FeaturesSecurity 4

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