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Create a Ticket in Zendesk

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Create a Ticket in Zendesk

Effortlessly turn user interactions into actionable support tickets. With Jotform’s Zendesk integration, your AI Agent can automatically create tickets based on specific prompts or conditions within a conversation. Just connect your Zendesk account, define your trigger, and let AI handle the support load.

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  • Shopify AI Agents Features
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  • Create a Ticket in Zendesk

Ensure no issue goes unnoticed by empowering your AI Agent to create Zendesk tickets at the right moment — without human intervention. Ideal for handling requests, collecting user feedback, or escalating issues seamlessly.

Streamline Customer Support by Creating Zendesk Tickets Automatically

Your AI Agent monitors conversations and, when the conditions match your custom prompt, it generates a Zendesk ticket on your behalf — saving time and ensuring accountability.

AI-Driven Zendesk Ticketing

Easily link your Zendesk account through a secure authorization flow. Once connected, your AI Agent is ready to create tickets on demand with no additional setup. 

Configure the exact conditions that should lead to ticket creation — such as a user asking for help, reporting a bug, or needing follow-up. Your AI listens and acts instantly.

 

 

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Shopify AI Agents Features
Tools
Shopify
Learn More: Shopify

Shopify

Let your AI Agent guide customers through product discovery, checkout questions, and order updates using real-time data from your Shopify store.

Show List of Items
Learn More: Show List of Items

Show List of Items

Enable your AI Agent to display links, images, and actions to help users find what they need.

Show Video
Learn More: Show Video

Show Video

Automatically display and play product or service videos in response to customer questions.

Trigger Workflow
Learn More: Trigger Workflow

Trigger Workflow

Turn purchases into instant action with the Trigger Workflow feature.

Send Email Notifications
Learn More: Send Email Notifications

Send Email Notifications

Shopify AI Agent can automatically send emails based on live chat interactions.

Take Photo
Learn More: Take Photo

Take Photo

Make support more visual and responsive with the Take Photo feature.

Show Images
Learn More: Show Images

Show Images

Your Shopify AI Agent can display product images, promotional banners, and helpful visuals right inside the chat window.

Collect Signature
Learn More: Collect Signature

Collect Signature

Enable your agent to request and collect e-signatures.

Get Consent
Learn More: Get Consent

Get Consent

Allow your agent to obtain consent for terms and conditions.

Presentation Agent
Learn More: Presentation Agent

Presentation Agent

Take the pressure off live presentations—let your AI Agent present for you. With Jotform’s AI-powered presentation feature, simply upload your presentation and let your AI Agent do the talking.

Screen Share
Learn More: Screen Share

Screen Share

Empower your AI Agent to guide you step by step by allowing it to see your screen during a conversation. When you ask for help, the AI Agent can provide visual instructions — pointing out exactly where to click and what to do. Just tell the agent when to request screen sharing, and once you approve, it starts guiding you with precision.

Create a Ticket in Zendesk
Learn More: Create a Ticket in Zendesk

Create a Ticket in Zendesk

Effortlessly turn user interactions into actionable support tickets. With Jotform’s Zendesk integration, your AI Agent can automatically create tickets based on specific prompts or conditions within a conversation. Just connect your Zendesk account, define your trigger, and let AI handle the support load.

Send WhatsApp Message
Learn More: Send WhatsApp Message

Send WhatsApp Message

Extend your AI Agent’s reach with WhatsApp messaging. Jotform AI Agents can automatically summarize chat conversations and send the summary as a WhatsApp message to a verified phone number. Just complete a quick verification process, set your trigger prompt, and let your AI Agent deliver important recaps directly to mobile.

Annotate Picture
Learn More: Annotate Picture

Annotate Picture

Make conversations more visual and interactive with image annotation. With Jotform AI Agents, you can upload an image that users can draw on during chat. Just set the trigger prompt, and choose whether users can annotate your image or upload their own to mark up.

Send Push Notifications
Learn More: Send Push Notifications

Send Push Notifications

Stay in the loop without checking in. With Jotform AI Agents, you can receive push notifications the moment something important happens in a conversation. Simply choose when the notification should be triggered and what it should say — whether it’s a fixed message or one generated by AI based on a custom prompt.

Collect Donations
Learn More: Collect Donations

Collect Donations

Empower your AI Agent to receive donations directly in chat. Whether you're running a fundraising campaign or collecting support for a cause, Jotform AI Agents can present campaign visuals, suggest donation amounts, and handle payments — all in real time.

Collect Payments
Learn More: Collect Payments

Collect Payments

Enable your AI Agent to accept payments during conversations. Whether you're selling a product, collecting service fees, or taking custom payments, Jotform AI Agents make the process quick and seamless. Just define when to trigger the payment, connect your preferred payment provider, and set the amount fixed or flexible.

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