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Agent Persona
Agent Persona
Craft a chatbot that sounds just like your brand. With the Agent Persona feature, you can customize your AI Agent’s tone, voice, and style ensuring every conversation reflects your store’s personality and values.
Make your AI Agent feel like part of your team with a voice that matches your brand identity.
Personalized Agent Voice
Tailor your chatbot’s responses to align with your brand’s tone, whether it’s professional, playful, or anything in between. This ensures consistent, on-brand communication in every customer interaction.
Set Tone of Voice
Choose from Friendly, Casual, or Professional to match your brand’s communication style and ensure consistent, on-brand conversations.
Adjust Chatiness
Use the chatiness slider to decide how brief or detailed your AI Agent should be perfect for tailoring the conversation flow to your audience.
Customize Agent Identity
Name your agent, define its role (like “Online Assistant”), and write a custom greeting to make the chatbot feel like a natural extension of your team.
Pick an Avatar
Select from human or character avatars to visually represent your AI Agent and reinforce your brand’s personality.
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