Jotform Gmail Agent

AI drafts for your Gmail

Connect your AI Agent to your Gmail account and instantly get draft responses for every incoming customer email.

Working hours? Inbox
From: john@darcy.com

Hi there,

I’m John. I’d love to visit your store on Sunday. Just wanted to check if you’ll be open that day.

Reply to: john@darcy.com AI Draft

Hi John,

Yes, we’re open on Sunday and would be happy to have you visit.

Best,
Town Store

Draft ready to send!
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See Jotform Gmail Agent in action

IT customer service

Quickly respond to repetitive questions and focus your time on what truly matters.

Computer Running Slow Software Installation Request VPN Connection Issue! Reset Password
jack

Jack Willham

<jack@acme.com>
to me

Hey, my laptop has been super slow lately—apps take forever to open. Can someone take a look?

Best,

Jack Willham

Your Gmail Agent creating a draft...

jack@acme.com
Draft

Hi Jack,

Thanks for letting us know. We’ll run a quick diagnostics remotely this afternoon. Please leave your laptop on and connected to the network. If needed, we’ll schedule a hands-on check tomorrow.

Best,

Acme IT Team

Bob

Bob Willham

<bob@acme.com>
to me

Hello,

I need Adobe Illustrator installed on my laptop for a client project. Could you install it or let me know how?

Best,

Bob Willham

Your Gmail Agent creating a draft...

bob@acme.com
Draft

Hi Bob,

Sure! We’ve scheduled Illustrator for remote installation today at 2 PM. Please keep your laptop connected and on. If you need it sooner, let us know—we’ll try to fast-track it!

Best,

Acme IT Team

jack

Jack Willham

<jack@acme.com>
to me

I’m unable to connect to the VPN since this morning. It keeps timing out. Could you please check?

Best,

Jack Willham

Your Gmail Agent creating a draft...

jack@acme.com
Draft

Hi Jack,

Thanks for reporting. We’ve reset your VPN profile. Please try reconnecting. If the issue persists, let us know.

Best,

Acme IT Team

jack

Jack Willham

<jack@acme.com>
to me

Hi, I can’t log into my company email. It says my password is incorrect, and the reset link isn’t working. Can you help?

Best,

Jack Willham

Your Gmail Agent creating a draft...

jack@acme.com
Draft

Hi Jack,

No problem! We’ve reset your email password. Please follow steps from this link and update it right away. Let us know if you still have trouble accessing your account.

Best,

Acme IT Team

You have a new email

Computer Running Slow

Healthcare service

No matter the request — appointment, question, or complaint — your answers are ready and easy to send.

Reschedule my appointment? New Patient Registration Insurance Coverage Question Waiting for hours!!!
EB

Elizabeth Bennet

<elizabethbennet@bennet.com>
to me

Hi, I have an appointment with Dr. William Darcy this Thursday at 3 PM, but I need to reschedule due to a work conflict. Do you have any availability early next week?

Best,

Elizabeth Bennet

Your Gmail Agent creating a draft...

elizabethbennet@bennet.com
Draft

Hi Miss Bennet,

No problem — we can reschedule you for Monday at 10:30 AM or Tuesday at 1 PM. Let us know which time works better for you. Looking forward to seeing you soon!

Best Regards,

Austenland Health Clinic

Lizz

Lizzy Bennet

<lizzy16@bennet.com>
to me

Hi,

I’d like to become a new patient at your clinic. Do you accept new patients, and can I book an initial consultation with Dr. Wickham?

Best,

Lizzy Bennet

Your Gmail Agent creating a draft...

lizzy16@bennet.com
Draft

Hi Miss Bennet,

Yes, we’re accepting new patients! We’d be happy to schedule an initial consultation with Dr. Wickham. Please let us know your preferred days/times for an appointment.

Best Regards,

Austenland Health Clinic

john

John Lucas

<john23@lucas.com>
to me

Hello,

I wanted to check if you accept Acme Insurance for general check-ups and blood tests. Thanks!

John L.

Your Gmail Agent creating a draft...

john23@lucas.com
Draft

Hi John,

Yes, we accept Acme Insurance for general check-ups, lab work, and most outpatient services. If you have specific tests in mind, feel free to ask—we’ll be happy to confirm coverage for you.

Best Regards,

Austenland Health Clinic

jack

Jack Willham

<jack@acme.com>
to me

Hi,

I had an appointment yesterday, and the wait time was quite long. I just wanted to share my experience in case there’s a way to improve it for others.

Jack William

Your Gmail Agent creating a draft...

jackwilliam@acme.com
Draft

Hi Mr. William,

Thank you for your feedback—we’re really sorry about the long wait time. We aim to see everyone on schedule, and we’re reviewing what happened during your visit. Your experience matters to us, and we appreciate you taking the time to share it.

Best Regards,

Austenland Health Clinic

You have a new email

Reschedule my appointment?

Products order

Quickly assist your customers, whether they're asking about an order or have other questions.

Wrong Item Received Return Request Out-of-Stock Item Inquiry Size Guide Request
jack

Jack Willham

<jack@acme.com>
to me

I ordered a beige sweater, but got a blue one instead. What should I do?

Order number: A-233747CX

Best,

Jack Willham

Your Gmail Agent creating a draft...

jack@acme.com
Draft

Hi Jack,

So sorry about the mix-up! We’ll send the correct sweater today, and you’ll get a return label for the blue one. Thanks for your patience—we’re on it!

Best,

Acme Town Store

Lizz

Lizzy Bennet

<lizzy16@bennet.com>
to me

Hi,

The blue dress is lovely but doesn’t fit quite right. Can I return it?

Product Number: Blue DR_0934cv. Medium size.

Best,

Lizzy Bennet

Your Gmail Agent creating a draft...

lizzy16@bennet.com
Draft

Hi Miss Bennet,

Of course! You have 14 days to return items. Just use the return form and label included in your package. Let us know if you’d like to try a different size or style.

Best Regards,

Acme Town Store

DS

Daisy Black

<daisy@black.com>
to me

Hi, will the black trench coat in medium be back in stock soon?

Best,

Daisy Black

Your Gmail Agent creating a draft...

daisy@black.com
Draft

Hi Miss Black,

Good news—it’s restocking next week! We can notify you as soon as it’s available again. Want us to add your email to the waitlist?

Best Regards,

Acme Town Store

DS

Daisy Black

<daisy@black.com>
to me

Hey, I love the linen pants but I’m unsure about the sizing. Do you have a guide?

Best,

Daisy Black

Your Gmail Agent creating a draft...

daisy@black.com
Draft

Hi Miss Black,

Yes! You can find the size chart right under the product description, or here’s a direct link. If you're between sizes, we suggest sizing up for this fabric.

Best Regards,

Acme Town Store

You have a new email

Size Guide Request

Course helpdesk

Whether it’s enrollment, course questions, or support needs — fast, clear answers are always at your fingertips.

Course Access Issue Certificate Request Accidental Purchase Live Class Timing Conflict
EB

Elizabeth Bennet

<elizabethbennet@bennet.com>
to me

Hi,

I enrolled in the Graphic Design course, but I can’t access Module 2. It’s still locked even though I finished Module 1.

Best,

Elizabeth Bennet

Your Gmail Agent creating a draft...

elizabethbennet@bennet.com
Draft

Hi Miss Bennet,

Thanks for letting us know! Your progress didn’t sync correctly—we’ve unlocked Module 2 for you. Please refresh your browser or log out and back in. Let us know if you have any trouble!

Best Regards,

Austenland School

AX

Anthony Bennet

<abennet@bennet.com>
to me

Hi,

I completed the Digital Marketing course last week. Can I get my certificate of completion?

Best,

Anthony Bennet

Your Gmail Agent creating a draft...

abennet@bennet.com
Draft

Hi Anthony,

Congrats on finishing the course! šŸŽ‰ Your certificate is now available in your dashboard under ā€œMy Certificates.ā€ If you'd like a PDF version emailed, just let us know!

Best Regards,

Austenland School

GB

Gustav Bernard

<gustav@bernard.com>
to me

Hi,

I accidentally purchased the wrong course—meant to sign up for the Advanced one, not the Beginner. Can I get a refund or switch?

Best,

Gustav B.

Your Gmail Agent creating a draft...

gustav@bernard.com
Draft

Hi Gustav,

No worries! We’ve issued a full refund and you’re welcome to enroll in the Advanced course anytime. Let us know if you’d like a discount code for your next course.

Best Regards,

Austenland School

CL

Clark Lane

<clark23@lane.com>
to me

Hi,

I just realized the live class overlaps with my work hours. Will there be a recording available?

Best,

Clark L.

Your Gmail Agent creating a draft...

clark23@lane.com
Draft

Hi Clark,

Yes, all live classes are recorded and uploaded within 24 hours. You’ll find the replay in your course dashboard. Feel free to send any questions—we’ll make sure they’re answered in class!

Best Regards,

Austenland School

You have a new email

Course Access Issue

How Gmail Agent works

Authenticate your account

Authenticate your account

Connect your Gmail account securely to activate your Gmail Agent.

Wait for the conversion

Wait for auto-learning

Your agent reviews your sent emails to understand your tone and style.

Review drafts

Review drafts

When new emails arrive, your agent creates drafts for them automatically.

Try Gmail Agent

See your Gmail Agent in action — Simply paste an email, and watch how your agent generates a smart, personalized reply.

Move faster, stay consistent

From hours to seconds, speed up your replies

Save time, stay consistent, and deliver better support while keeping full control over what gets sent.

From hours to seconds, speed up your replies

Speed up replies without sacrificing quality

  • Trained on your sent emails

    Businesswoman holding a laptop, with a progress screen showing email analysis and learning completion.

    Your agent automatically learns from your past replies — so every draft mirrors your tone, follows your policies, and speaks in your brand’s voice. No guesswork. No off-brand messages.

  • Smart labels for your inbox

    Smiling man holding a tablet, showcasing smart labels applied in Gmail like ā€œNeeds Replyā€ and ā€œDoneā€.

    Your Gmail Agent automatically creates and applies labels based on email content. This helps keep your inbox organized and reduces the need for manual sorting, making it easier to manage your workflows.

  • Powerful tools for automation

    Professional woman with integrations and a prompt suggesting what to say when pricing is mentioned.

    The rules and instructions you set up for your AI Agent will influence how your Gmail Agent responds to emails. With flexible automation and intelligent responses, your agent adapts to incoming emails — saving time and ensuring consistent, high-quality communication.

  • View all draft

    Woman holding a tablet next to an AI assistant interface drafting a reply to a customer email.

    Track every draft your agent creates in the Conversations page. Easily review generated drafts alongside sent replies — all in one place.

You’re in safe hands

Jotform Gmail Agent is built with privacy and compliance at its core. It’s been verified by Google, holds CASA Tier 2 accreditation, and meets SOC 2 Type 2, GDPR, and HIPAA compliance standards.

Your data is always encrypted, never shared, and fully under your control.

View AI Agents Security Page
You’re in safe hands

Real results from real people

My motivation to use the Gmail Agent? Getting my life back. Seriously. I get a hundred emails a day. The Gmail Agent is a huge time-saver that allows me to be more responsive. It’s a very practical tool that every small business owner I know would need. This is next-level.

Elana Etten,

AI-Automation Consultant

The Jotform Gmail Agent is much better than other AI email tools. Its key advantage is that it’s automatic — it writes a draft reply for every email without being prompted. It basically answers the questions for me. All I have to do is review the email and hit send.

Jotform User,

Customer Support

Introducing Gmail Agent

Introducing Gmail Agent

FAQ

  • What is Jotform’s Gmail Agent?

    Gmail Agent is an AI-powered tool that connects to your Gmail account, automatically generates draft replies to incoming emails, and organizes your inbox with labels. It helps you save time, stay consistent, and respond faster — without sending anything on your behalf unless you approve it.

    Whether you’re handling customer support or managing daily ops, Gmail Agent helps you move faster, stay consistent, and never miss a beat.

  • How does Gmail Agent work?

  • Is my Gmail account secure when using Jotform’s Gmail Agent?

  • Does Gmail Agent create labels in my inbox?

  • Can I select which emails I want to create drafts for?

  • How do I integrate my Gmail account with Jotform?

  • Can I use the Gmail Agent feature with other email providers?

  • Can I edit the drafts created by Gmail Agent?

  • How accurate are the email drafts generated by Gmail Agent?

  • Can Gmail Agent create different types of emails?

  • How many drafts can I generate using a Gmail Agent?

  • How do Gmail Agent save time?

  • Can I send the drafted emails directly from Jotform, or do I need to go to Gmail?

  • Does Gmail Agent work for both personal and business emails?