Top 7 enterprise generative AI tools to scale

Enterprise generative artificial intelligence (AI) tools are powerful systems. By creating quality content, automating workflows, and integrating seamlessly into business operations, they can help you boost productivity, cut costs, and innovate fast. 

For this reason, reliable and scalable AI solutions are becoming crucial for gaining a competitive advantage — across a range of industries including finance, healthcare, and customer service.

As a marketing professional in a fast-paced environment, I’m always on the lookout for new AI solutions. Here, I’ve personally tested and compared seven leading platforms designed to help businesses automate processes, make smarter decisions, and scale efficiently. 

My multifaceted approach ensures you’ll get an overview of the best enterprise AI solutions — the ones that truly move the needle for companies looking to leverage generative AI for business growth.

Why generative AI matters for enterprises

Enterprises are rapidly investing in generative AI to streamline and improve their processes. In fact, recent industry reports show that more than 70 percent of global enterprises have adopted generative AI technology for at least one business function. 

Generative AI can enhance productivity by taking over repetitive and time-consuming tasks like content creation and data summarization. The customer service landscape is also evolving: With 24-7 availability, automation AI agents can answer frequently asked questions and resolve common issues. 

Decision-making processes can also be automated by generating predictive insights, risk assessments, and actionable recommendations — helping businesses grow with confidence.

How I tested generative AI tools for enterprise

My hands-on testing approach for generative AI tools keeps business value at the center. When evaluating each platform, I considered several key factors and common generative AI use cases:

• Data security: To ensure compliance and security, I verified how user data input is handled, where it’s stored, and whether the platform uses a reliable model that complies with enterprise standards such as the General Data Protection Regulation (GDPR), SOC 2, and the Health Insurance Portability and Accountability Act (HIPAA).
  
• Integrations: To ensure seamless workflow automation, I assessed each tool’s ability to connect with widely used enterprise tools like customer relationship management (CRM) platforms, human resources information systems, enterprise resource planning (ERP) systems, product management suites, and communication platforms.
  
• Core use cases: How effectively does the tool work straight out of the box? I evaluated the accuracy and quality of AI outputs for their intended tasks, such as generating content, researching a topic, writing and modifying code, or handling customer queries.
  
• Enterprise concerns: Customer support availability, onboarding resources, and scalability are critical features for enterprise businesses. I looked at live customer service, dedicated success managers, help docs, and training offerings.
  
• Customizability: I examined how thoroughly businesses can tailor their AI models and workflows, including brand voice controls, compliance settings, and the ability to integrate custom models, data, or style guidelines.
  
• Cost-effectiveness: Pricing models vary widely, so I weighed value against enterprise budgets and expected returns on investment.

Through this rigorous process, I’ve narrowed it down to the top seven AI platforms — helping you choose the one that truly delivers on its promise for business automation.

1. Jotform AI Agents

Jotform AI Agents allow enterprises to create and customize AI-powered chatbots, voice assistants, and SMS bots without coding through drag-and-drop tools and over 7,000 templates. You can use these agents to automate support, HR requests, and feedback collection. They’re also perfectly suited for IT workflow automation and e-commerce automation. 

Designed for high volume, Jotform AI Agents can scale across multiple departments and geographies. They also integrate with spreadsheets and CRMs, automating data capture from forms and enabling easy export to Google Sheets or Excel. The platform provides a centralized admin portal to build, manage, monitor, and analyze AI agents, supporting team onboarding with role-based access and permission controls. 

Jotform AI Agents additionally offer fully brandable multilingual agent interfaces with customizable workflows and API integrations. As part of this, the platform includes rules to govern output, ensuring compliance with brand voice, corporate policies, and regulatory requirements. The advanced monitoring dashboard provides real-time insights, while reusable templates and workflows help you stay consistent. 

During my testing, I found the interface intuitive. Building a functional AI agent with templates was a breeze. I especially liked how easy it was to connect the agent to multiple channels (like Instagram, WhatsApp, Gmail, Facebook Messenger, and more) without extra coding.

When it comes to privacy, user inputs are never used to train or improve Jotform’s global AI models. Jotform secures all data in transit and at rest using industry-standard encryption and it has features to help you comply with SOC 2, GDPR, HIPAA, and California Consumer Privacy Act requirements. The platform also supports enterprise SSO and SAML protocols for seamless authentication, and admins can enforce detailed access controls. 

• Best for: Customizable AI agents
• Developer: Jotform
• Pros: Rapid, no-code agent creation with extensive templates; robust enterprise security, customization, and data governance features; omnichannel deployment across phone, chat, SMS, WhatsApp, and kiosks; integrates deeply with Jotform’s form platform, messaging apps, CRM tools, and scheduling for seamless business automation
• Cons: Best optimized within the Jotform ecosystem, image and video generation require connected external tools
• Plans/pricing: Free version; paid plans start at $34 per user per month for paid tiers with advanced features, and custom enterprise pricing is available
• G2 rating: 4.7/5

2. watsonx

watsonx excels at running large-scale AI workloads, including custom model training, inventory management automation, and flexible hybrid, local, or cloud deployments. It supports advanced analytics scenarios such as generating Excel sheets with formula automation. It can also generate blog or social content when configured, although this requires deeper customization.

The enterprise admin dashboard offers role-based access control, governance frameworks, and data management tools. Businesses stay in total control via audit trails, role permissions, and output filtering to mitigate risks and catch biases. I was impressed by its depth for large-scale, regulated industries, but the setup and configuration felt more technical than some other tools on my list.

IBM watsonx meets top industry standards, including SOC 2, ISO 27001, GDPR, and HIPAA, and data encryption is enforced both in transit and at rest. User data uploaded is siloed and used exclusively for the customer’s models, with no external training on global models unless explicitly allowed. Enterprise security includes SSO, SAML, audit logs, and compliance monitoring.

• Best for: Complex, regulated enterprises needing secure AI at scale
• Developer: IBM
• Pros: Flexible custom model building and training, strong enterprise compliance and data governance, scales for highly regulated industries and hybrid environments
• Cons: Doesn’t offer an out-of-the-box chatbot experience, requires technical expertise for setup and customization
• Plans/pricing: Contact watsonx for information on plans and pricing
• G2 rating: 4.5/5

3. ChatGPT

ChatGPT Enterprise users benefit from a simple conversational interface that supports a variety of inputs, including text, images, and voice. It’s highly versatile, able to write blog posts, create Excel sheets with formulas, visualize data, translate languages, write code, and even analyze and transcribe audio. 

Custom GPTs also allow enterprises to tailor bots by defining behavior, brand voice, and compliance rules. Integrations with various enterprise tools enhance workflows and support collaborative team environments. Even better? The platform also includes advanced reasoning capabilities to help with complex decision-making.

During testing, I really appreciated the platform’s flexibility. I could go from drafting a client email to building a quick spreadsheet formula in one conversation. Its ability to switch between different types of tasks without friction stood out.

Enterprise data is never used to train OpenAI’s models. SSO, SCIM provisioning, and audit log capabilities offer strict identity and access management. ChatGPT Enterprise is certified SOC 2 Type II, GDPR compliant, and utilizes AES-256 encryption at rest and TLS in transit.

• Best for: Versatile, enterprise-wide AI chat and automation
• Developer: OpenAI
• Pros: Industry-leading multimodal LLM technology, extensive integration and custom bot capabilities, strong security and dedicated enterprise support
• Cons: Pricing can be costly at scale, advanced customization may require technical expertise
• Plans/pricing: Paid plans start at $25 per user per month (when billed annually), and custom enterprise pricing is available
• G2 rating: 4.7/5

4. Gemini

While it does have a standalone browser chat interface, Gemini was designed to work natively inside Google Workspace apps. This means it can seamlessly help you create a blog post in Docs, draft a message in Gmail, or build a data table with formulas in Sheets. It can also generate summaries, suggest slide content, develop formulas, and write code — all while leveraging the context of existing documents. 

Gemini supports multimodal capabilities, like answering questions about data or documents and embedding images in slides. What I liked most in testing was how naturally it blended into my existing Google Docs and Gmail use, with no new tabs to open or tools to learn. It’s a great fit for teams already living in Google Workspace.

In the Workspace Admin Console, organizations can configure data policies and brand voice settings while managing AI access at the domain, group, or individual level. You can apply brand style guidance through templates and preset prompts. What’s more, API integrations allow Gemini output to feed into custom workflows and reports, extending beyond Google apps when required.

By default, private Workspace data is not used to train public Google AI models. Gemini also inherits Google Workspace’s enterprise-grade protections, including SOC 2 and ISO 27001 certification, GDPR compliance, encryption at rest and in transit, and support for SSO/SAML.

• Best for: Businesses using Google Workspace that want integrated AI productivity tools
• Developer: Google
• Pros: Deep integration into everyday Workspace tools; supports text, data, formulas, and basic image generation; strong enterprise security inherited from Google Workspace
• Cons: Limited functionality outside the Workspace ecosystem, video creation capabilities are very basic compared to specialized tools
• Plans/pricing: Google Workspace license required; Gemini add-on pricing varies by plan and region
• G2 rating: 4.4/5

5. Synthesia

Synthesia turns your text prompt or script into a high-quality video featuring more than 230 realistic human avatars, as well as voiceovers in 140-plus languages and branding details like logos and colors. It’s a great AI platform for enterprise businesses that need to create how-to guides, onboarding and employee training videos, corporate explainers, and localized marketing campaigns — all without hiring actors or videographers. 

Admins can assign user permissions and manage teams from a convenient central dashboard. Reusable templates, custom AI avatars, and brand kits make it easy to maintain governance and consistency over multi‑team video creation while scaling output. As an added bonus for videos shared via Synthesia’s video player, performance analytics are available to help track engagement metrics.

My testing of the video prompt produced a polished 90‑second explainer video with accurate lip-sync, a professional tone, and branding elements that added appeal. I felt the quality was strong enough to replace a filmed piece, at least for internal use. I also appreciated the intuitive timeline interface and the ability to clone voices or select from multilingual voice models.

Synthesia is ISO 27001 certified and GDPR compliant. It encrypts all content at rest and in transit. Client videos and scripts are not used to train public AI models, and enterprise accounts can use SSO for secure authentication.

• Best for: Easy, scalable AI video creation for training and marketing
• Developer: Synthesia
• Pros: Supports 140-plus languages with voice cloning, ultra‑realistic AI avatars and natural-sounding voices, team collaboration features and video performance analytics
• Cons: No support for text or non-video outputs, more template-based and less flexible than full video editing suites
• Plans/pricing: Paid plans start at $18 per user per month (when billed annually), and custom enterprise pricing is available
• G2 rating: 4.7/5

6. Copy.ai

Copy.ai is a robust generative AI platform built for customizable content generation and automation. Using a mix of GPT, Claude, Gemini, and over 85 additional models, the tool supports the creation of blog posts, ads, product descriptions, email campaigns, sales prospecting workflows, and even research summaries. Users can switch between models and combine their strengths within complex multi-step workflows. It also handles the translation of more than 25 languages with localization, making it scalable for global operations.

The Prospecting Cockpit stood out to me for sales teams, as it allows data-rich prospect research and hyper-personalized messaging. The Brand Voice and Infobase features also let you train the AI on your own content and style guides. You can additionally manage access and collaboration with public, private, and personal workspaces, plus full role-based permissions. 

For enterprise clients, an implementation team guides the onboarding process to ensure smooth integration with existing CRMs, marketing automation tools, and reporting platforms. The platform provides dedicated account managers and enterprise support, including live chat, help docs, and in-depth resource libraries.

Copy.ai is SOC 2 certified and GDPR compliant, with all data encrypted in transit and at rest. Customer data is never used to train external or public models. SSO/SAML authentication, granular access controls, and detailed usage analytics round out the security feature set. Dedicated cloud instances and custom retention policies are available for top-tier clients. Audit trails and compliance options make it particularly suitable for regulated industries like healthcare and finance.

• Best for: Flexible, enterprise-scale AI for content, sales, and go-to-market workflows
• Developer: Copy.ai, Inc.
• Pros: Deep brand voice, style, and compliance customization; multi-model AI, high-quality output, and flexible workflow builder; strong enterprise onboarding, security, and scalability for global teams
• Cons: Some workflows may require support to set up, most advanced admin and compliance features are only available on enterprise/custom tiers
• Plans/pricing: Free version; custom enterprise pricing is available (includes guided onboarding, priority support, API access, custom security/compliance, and dedicated support teams)
• G2 rating: 4.7/5

7. Stack AI

Stack AI is a great option for generative AI in business because it allows enterprises to visually design workflows that connect AI models to data sources and commonly used applications like Slack, Gmail, Notion, CRMs, and ERPs. One example could involve ingesting a CSV, applying an LLM to clean or categorize the data, and then sending results to a reporting SaaS app — all without writing code. 

I liked how the drag-and-drop interface made complex workflows feel less intimidating. Even though some advanced automations needed technical tweaks, the visual builder lowered the barrier to experimentation. This makes Stack AI an ideal platform for multi‑step processes like customer support escalation or lead enrichment.

Admins can set up role-based permissions, reusable templates, custom integrations, and governance rules embedded in the workflows. These controls make it possible to enforce compliance and brand standards while also allowing different teams to build their own automations.

Stack AI meets SOC 2 and GDPR requirements, encrypts data at rest and in transit, and supports SSO/SAML authentication. User input data is kept private and not used to train public models.

• Best for: No‑code custom AI workflows and enterprise integrations
• Developer: Stack AI
• Pros: Easy to scale across departments and regions, strong compliance and identity management features, flexible no‑code workflow creation and copy generation with deep integrations
• Cons: More technical setup needed for advanced use cases
• Plans/pricing: Contact Stack AI for information on plans and pricing
• G2 rating: 4.7/5

What’s next for enterprise generative AI?

As generative AI applications get more powerful, they’ll become more tightly integrated across a wide variety of businesses and systems. Looking ahead, enterprise AI solutions will become an invisible but indispensable tool in everyday work.

In many areas like finance forecasting, supply chain logistics, and HR talent management, AI-powered decision-making is anticipated to move from an advisory role to a fully autonomous workflow. Multimodal AI that blends text, visuals, voice, and video input will expand the possibilities for immersive customer engagement and communication. 

Through it all, ethical AI and regulatory compliance will remain a top priority as organizations integrate AI at scale. To future-proof your own adoption of enterprise automation with AI, consider partnering with platforms that prioritize robust security, scalability, and customization.

Ready to explore enterprise AI solutions firsthand? Many tools offer free trials and demos so you can discover the right fit for your needs. Try Jotform’s free starter plan or contact the sales team to request a demo.

Get more done with AI support from Jotform

Enterprise generative AI tools are becoming an essential part of business transformation, and Jotform is ready to help you confidently harness their power. Jotform AI Agents offer rapid, customizable solutions designed to scale with your operations.

Get AI-powered support where and how your teams need it most. To learn more and explore one of the top generative AI software of 2025, check out Jotform AI Agents.