Light up your customer support with an AI chatbot made for Shopify candle stores. Give shoppers fast answers about scents, materials, and delivery so they can buy with ease. Answer scent, burn time, and shipping questions instantly—no code, no stress.
Benefits
Answer questions about scents, burn time, materials, and shipping even when you’re not online. Provide reliable, around-the-clock support for curious candle shoppers.
Connect your product catalog and order history with zero technical effort. The chatbot always reflects your most up-to-date Shopify data.
Suggest seasonal scents, gift bundles, or bestsellers based on customer interest. Help shoppers discover new favorites and boost their cart value.
Let the AI manage common inquiries like ingredients, shipping times, or gift wrap options. Seamlessly pass more complex questions to a live team member.
From scent discovery to gift suggestions, these are the top ways your Shopify candle store can use a chatbot to elevate customer service and grow sales.
Suggest holiday bundles, themed collections, or bestsellers based on shopper behavior. Boost average order value by offering the perfect gift or self-care treat.
Shoppers can ask what a scent smells like or if it’s made with soy, beeswax, or essential oils. The chatbot responds using your product descriptions and tags.
Let customers know how long a candle lasts, how it's packaged, or how to maximize scent throw. Responses come directly from your store’s product info and FAQs.
Buyers can check on the status of their candle shipments instantly—no emails or wait time. The AI syncs with Shopify to give real-time tracking updates.